VMware Business Analyst, Business Intelligence Reporting in Palo Alto California United States

About Us

VMware is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. A pioneer in the use of virtualization and policy-driven automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.

With 2013 revenues of $5.21 billion, VMware has more than 500,000 customers, 55,000 partners, and 14,000+ employees in 50+ locations around the world. At the core of what we do are our employees who deeply value execution, passion, integrity, customers, and community. Want to be part of a compassionate community that thrives on architecting what’s next in IT? Learn more at vmware.com/careers.

Why work for our Division

VMware IT provides technology services and support, enabling efficiency, simplicity and productivity for internal business partners and external customers. The VMware IT organization provides two distinct, yet compatible functions. The IT team enables productivity and supports all employees; the organization additionally supports the company in its growth as the global leader in cloud infrastructure by developing and showcasing VMware products and technology. Working in tandem, these two functionalities reduce IT complexity and cost, both within VMware and for its customers.

Job Description

Our BI team is looking for customer-oriented, analytical and driven individuals. VMware has a fast-paced, rapidly growing environment and will require flexibility to roll up sleeves to participate in various roles to deliver success!

The Business Analyst will be responsible for working with key internal business customers and IT teams to deliver Business Intelligence solutions to support VMware’s growing business with optimized systems/processes.

This role will be responsible for supporting Global teams working with colleagues and stakeholders who are spread across different regions including Americas, Europe, and Asia Pacific.

The position requires the Business Analyst to be a self-starter with project / program management, analytical, and training skills who is comfortable working with distributed teams, at all levels of the organization, and with limited direct management oversight.

Responsibilities & Scope

  • Become a subject matter expert on internal BI and reporting solutions

  • Become an advocate for BI usage and drive user-adoption with assigned internal customer groups

  • Create in-depth business requirements for large projects

  • Direct stakeholder engagement with business teams to help define / refine / drive the BI strategy

  • Perform data analysis – identifying trends and key drivers of metrics

  • Develop expertise on business processes, life-cycles, and data drivers

  • Conduct QA activities on new solutions introduced into Production

  • Provide input to BI development team on requirements and enhancements to existing data sets and reporting technologies

  • Collaborate on the definition of KPIs and metrics to monitor and run the business

  • Lead reporting projects, taking ownership of successful completion for end to end lifecycle

  • Support communication, training, and documentation to enable successful user adoption

  • Provide support to special BI projects such as Proof-of-Concepts, BI tool evaluations, and data analytic activities

Required Skills and Experience: Technical Skills:

  • Bachelor’s degree or equivalent required, preference for Computer Science or Business Administration

  • Minimum of 3 years’ experience in business analysis, requirements development, and solutions implementation of Business Intelligence Solutions

  • Technical knowledge and experience working with the industry leading BI tools such as Tableau, Oracle BI (OBIEE), Business Objects

  • Technical and business process knowledge in operational systems including but not limited to Salesforce.com, Oracle ERP, and SAP

  • Proficient in MS Office (e.g. Word, PowerPoint, Excel, Access)

  • Solid experience in accessing and working with data (databases, SQL)

  • Understanding of the primary business functions in a Software organization, such as Sales, Professional Services, Technical Support.

Reporting and BI experience for a Sales function is highly desirable.

  • Clear, professional, and concise communications (written/verbal), presentation and facilitation skills.

  • Must be able to use consultative approach and persuasive communication with stakeholders

  • Ability to take initiative and to set priorities independently

  • Strong organizational skills and attention to detail

  • Experience working in virtual environments

  • Ability to think strategically

  • TDWI CBIP certification is a plus

EEO Statement

VMware is an equal opportunity employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Equal opportunity and consideration are afforded to all qualified applicants and employees in personnel actions, which include: recruiting and hiring, selection for training, promotion, rates of pay or other compensation, transfer, discipline, demotion, layoff or termination. VMware does not unlawfully discriminate on the basis of race, color, religion, sexual orientation, marital status, pregnancy, gender identity, gender expression, family medical history or genetic information, citizenship, national origin or ancestry, sex, age, physical or mental disability, medical condition, veteran status, military status, or any other basis protected by federal, state or local law, ordinance or regulation. VMware also makes reasonable accommodations for disabled employees consistent with applicable law. Further, it is the policy of VMware to maintain a working environment free of all forms of harassment.

Posting Title: Business Analyst, Business Intelligence Reporting

Advertised Location (Select only ONE location): Palo Alto, CA, US

Requisition Number: 53841BR

LinkedIn Recruiter Account Email: jenningss@vmware.com

Level of Job (LinkedIn): Mid-Senior Level

Advertised Group (Place a checkmark to select multiple groups): IT