VMware Technical Consultant- ITBM West Region in Palo Alto California United States

Posting Title

Technical Consultant- ITBM West Region

Job Description

Here at VMware we are continuously looking for top talent. The position you are applying for is within a high growth area of our business. In applying for this position you will receive a response but the position may not be active at the time of your application.

The Consultant will be responsible for architecting, configuring and deploying customer solutions based on the VMware SLM and ITFM products that make up the ITBM solution. Consultants work closely with Business Consultants and Project Managers to ensure successful implementations within time and budget. This is a customer-facing role that requires significant travel throughout the US. When not performing billable client work, consultants will also take part in various activities that may include working with product development teams, pre-sales technical teams and associated product training. In addition, consultants will take part in self-improvement and development activities that contribute to the ITBM practice broadly through thought leadership and knowledge sharing.

Day-to-Day activities will include configuring, implementing and deploying out-of-the-box and tailored solutions using best-practice templates and the consultant’s knowledge of industry best practices.

Client Focus:

  • Customer advocate who develops trusted advisor relationships through value based solutions and thought leadership

  • Ability to translate business and technical requirements to solutions and value realization leveraging VMware’s ITBM platform

  • Understands VMware ITBM’s implementation methodology and components required to complete project assignments

  • Participate in architecture and design reviews and assist with producing quality deliverables

  • Ability to anticipate customer needs and effectively communicate on customer status and issues

  • Travel as necessary per customer engagements

Consulting:

  • Domain knowledge of IT services and financial management practices including budgeting, forecasting, demand management, cost allocations, capital and operating expense handling, and infrastructure support

  • Experience with modern hardware and software integration methodologies, with emphasis on software and hardware architecture, and infrastructure design and development

  • Experience in infrastructure architecture, design of complex distributed systems environments, including data centers, network / communications, virtual environments, storage, and application development

  • Configure, test, and document dashboards, reports and underlying data models to meet functional design and specifications

  • Maintain appropriate and professional demeanor when communicating and interfacing with customers

  • Develop detailed task plans/technical approaches for projects

  • Demonstrates effective time management

  • Provides successful solutions to client business and technical requirements

Preferred Skills:

  • B.S./B.A./M.S. degree or equivalent technical training preferred in one of the following disciplines: information systems, computer science, software engineering and/or mathematics.

  • ITIL certification a plus

  • 5+ years of solid experience in a business or technical consultant/analyst role for medium to large scale business software implementation projects.

  • Strong relational database and SQL knowledge

  • Strong to expert skills in data analysis/manipulation

  • Report Development skills in an equivalent reporting tool such as SRS, Crystal Reports, Essbase

  • Exposure to one or more of the following:

o Application, network, and database monitoring systems such as Tivoli, HP OpenView, BMC Patrol, etc. o ITSM tools such as Remedy, Clarify, Telematics, etc. o Financial applications such as Oracle, SAP, etc.

Advertised Location

Palo Alto, CA, US

About Us

VMware is the leader in virtualization and cloud infrastructure solutions that enable businesses to thrive in the Cloud Era. A pioneer in the use of virtualization and policy-driven automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.

With 2013 revenues of $5.21 billion, VMware has more than 500,000 customers, 55,000 partners, and 14,000+ employees in 50+ locations around the world. At the core of what we do are our employees who deeply value execution, passion, integrity, customers, and community. Want to be part of a compassionate community that thrives on architecting what’s next in IT? Learn more at vmware.com/careers.

EEO Statement

VMware is an equal opportunity employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Equal opportunity and consideration are afforded to all qualified applicants and employees in personnel actions, which include: recruiting and hiring, selection for training, promotion, rates of pay or other compensation, transfer, discipline, demotion, layoff or termination. VMware does not unlawfully discriminate on the basis of race, color, religion, sexual orientation, marital status, pregnancy, gender identity, gender expression, family medical history or genetic information, citizenship, national origin or ancestry, sex, age, physical or mental disability, medical condition, veteran status, military status, or any other basis protected by federal, state or local law, ordinance or regulation. VMware also makes reasonable accommodations for disabled employees consistent with applicable law. Further, it is the policy of VMware to maintain a working environment free of all forms of harassment.

Requisition Number

52708BR

LinkedIn Recruiter Account Email

lewisb@vmware.com

Level of Job

Mid-Senior Level

Advertised Group

Finance Engineering Prof Services IT